QUALITY POLICY
1. POLICY OBJECTIVE
Erum Group (hereinafter, “Erum”) is a group of companies primarily dedicated to the design, injection, and assembly of plastic parts, headquartered in Alcoy (Alicante, Spain) and with an international presence across five continents. Erum is committed to waste valorization, raw material reduction, and providing high value-added environmental services to clients, promoting the circular economy.
Below, Erum’s activities in its 4 main business lines are detailed more specifically:
- Retail sector: Erum specializes in the injection of various types of hangers with a sustainable approach. Additionally, it carries out hanger sorting processes for reuse, extending the life cycles of our products (known as RTS) as part of its diversification strategy and commitment to the circular economy.
- Automotive sector: Erum also manufactures vehicles, systems, or vehicle components. In the automotive field, the company applies the highest quality standards and extensive testing for other products, along with a pursuit of perfection. These are the guiding principles that define excellence in plastic injection for the automotive industry. Erum is at the forefront, utilizing the latest technology in injection and robotization processes, which ensures a perfect finish for each part in the shortest possible time.
- Home sector: Erum engages in the commercialization and injection of plastic products for the home.
- Food packaging sector: Erum is part of ITC Packaging.
The objective of this Policy is to establish the principles and commitments undertaken regarding quality, both in its own activity and in its relationship with its Stakeholders.
2. SCOPE OF THE POLICY
This policy applies to the following companies of the Erum Group
3. IMPLEMENTATION OF THIS POLICY
The Company’s Management has assigned responsibility for the smooth and effective implementation of this policy to the Operations Director and the Sustainability Director, who will be responsible for making every effort to ensure the effective implementation of this policy.
4. THE GROUP’S COMMITMENT TO QUALITY
Erum Group, within the framework of its activities in the design, injection, and assembly of plastic parts, as well as the manufacture of auxiliary components for the automotive sector, considers it a priority to focus its efforts on achieving a business model based on the quality and excellence of its products and services. We always strive for continuous improvement and competitiveness within our sector, for our responsibility towards clients and employees, and for the balance we must maintain with the environment and sustainability.
Therefore, the principles on which we base our philosophy, culture, values, and business vision are aligned with the care of our employees, society, sustainable development, and the circularity of our activities and processes from their conception, as well as the commitment to the quality of our social and environmental actions.
Erum has a Quality Management System that stems from this corporate policy. This System is a living and continuously evolving system that allows us to stay aligned with the latest market trends.
Thus, at Erum, we embrace the following principles regarding quality:
- Develop products with the highest quality standards, both in their manufacturing and in their subsequent use by customers, and the recyclability of the materials that make up our products, which is why we emphasize ecodesign.
- Maintain continuous innovation as a driver of growth and improvement for our products and services.
- Achieve a detailed understanding of the expectations and needs of our clients, as well as the relevant requirements of stakeholders pertinent to the integrated quality management system.
- Establish fluid dialogue with employees across all areas to identify opportunities for progress and improvement in both our industrial processes and final products and services.
- Our priority is to ensure that our manufactured products or devices comply with their current certificates and meet the latest legislative standards.
5. POLICY COMMUNICATION
In accordance with this policy, information related to the relevant guidelines is provided to all affected employees through the channels and processes established by the company.
6. ERUM’S VALUES AND COMMITMENTS
FRIENDSHIP
The entire team’s effort to empathize with the client.
All families that make up Erum strive to understand our clients and help them achieve their goals. For us, everyone in an organization is taken into account.
CURIOSITY
We look to other fields.
It involves exploring new worlds, stepping out of our comfort zone to connect facts with client desires.
The desire to improve is nothing more than our rejection of conformity and the constant search for our own limits, and the demand to overcome them day by day.
HARMONY
Balancing the world.
Erum brings harmony to society by giving back the benefits obtained.
We contribute to environmental sustainability and collaborate in improving well-being through social and environmental policies to leave a better legacy worldwide.
VISIONARIES
We interpret the future.
We are passionate about anticipating the movements experienced by the world we live in, and we love venturing into the unknown to learn and overcome the challenges set by our curiosity.
CREATIVITY
Create to advance
Devise ways to question traditional methods with the aim of enabling the path of progress and leaving traces of our challenge in each of the sectors in which we participate.
In addition to our values, at Erum, we have a 360° Global Commitment focused on four key areas:
o Commitment to design
o Commitment to sustainability.
o Commitment to service.
o Commitment to quality.
7. MONITORING AND SUPERVISION
This policy is subject to an annual review by Erum Headquarters’ Sustainability Department and Erum Headquarters’ (HQ) Operations Department to ensure it remains aligned with the highest corporate standards and market trends and best practices.